
-
Privacy & Security
-
Shipping & Delivery
-
FAQ
-
Disclaimers
We respect your privacy and we value your security. That's why we choose GOGGLE CHECKOUT and PAYPAL as methods of payments. Every order placed through them is 100% safe and secure.
In other words, we do not store credit cards information.
To read more about Google Checkout please click below:
To verify our seal with paypal please click below:
We serve all of Miami and the surrounding communities including Miami Beach, Miami Gardens, Miami Lake, Miami Shores, Miami Springs, North Miami, Aventura, Coconut Grove, Coral Gables, Davie, Hialeah, Kendall, West Kendall, Medley, Palmetto Bay, and Pine Crest.
All orders over $99.99 Free Delivery in Miami Area
Can I order over the phone?
Absolutely! Just give us a call at 305-496-5094.
Can I change the delivery date/gift message/address/product after my order has been placed?
Probably, but you'll want to let us know about any changes as quickly as you possibly can, preferably at least 24 hours before the shipping date. Just give us a call or send us an email letting us know what needs to change, and we'll do our best to make sure that it gets done.
Can I order an odd number of roses (i.e. 9 red roses and 3 pink roses, create a custom mixed bouquet, or add a teddy bear to my order?
Because we prefer not to manipulate our roses, we deliver it to you exacly as it was packed by the farmer, most of them are packed in what are known as "growers' bunches." That means you receive larger bunches of fresher, more beautiful roses, but the flip side is that it means that we're not able to offer custom bunches (at least not at the prices we offer right now). The exception are arrangement only.
The only available sizes are bunches of 25, 50, 100, 150 and 200.
Why can't I order a vase with some products?
In most cases, this will be because there's simply no room in the box. We pack our boxes with as many roses as will safely fit (without being crushed), especially in our Grand Boxes.
How do I view my account information and order history?
To view your account (and make changes to personal information, like your billing, shipping, or email address), just click on the "My Account" link at the top of the home page and log in. You'll find your personal information, order history, and address book, all right there.
Do you ever have sales?
We rarely have actual sales, but do offer occasional discounts on specific products. To be notified about these discounts, just sign up to our newsletter, and you'll receive no more than 12 emails a year about exclusive offers, new products, and advance notification of some seasonal roses. (Our promise, no more than 12 emails a year or you will receive a dozen of roses for free)
When will I receive my free roses?
We'll let you know by email when you're eligible for a free shipment, but if you've placed your twelfth order and the email doesn't arrive immediately, don't panic. We review our Patron Appreciation program approximately once a month, and we're quite thorough.
Do you ship to Canada/Mexico/Puerto Rico/Haway/Alaska?
Unfortunately, we are only able to ship whitin south Florida for now.Can you send me a bill instead of charging my card?
Unfortunately, this isn't possible. Remember that you are placing the order trough paypal or Google checkout. They required a payment at the time when the order is placed. To make it easier, we accept all major credit and debit cards, Visa, MasterCard, American Express and Discover. You can also send us a check or money order and we will send you the roses as soon as it is cleared.
THIS SITE IS PROVIDED BY ROSESMIAMI.COM ON AN "AS IS" BASIS. ROSESMIAMI.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ROSESMIAMI.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROSESMIAMI.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES. WE RESERVE THE RIGHT TO MAKE CHANGES TO OUR SITE AND THESE DISCLAIMERS, TERMS AND CONDITIONS AT ANY TIME.

.jpg)